NZ
Jeff Oliver Print
Jeff Oliver, of Jeff Oliver Print in Whangarei, was an undertaker before he got into printing, drawn by the more relaxed lifestyle of the printing trade. "If you think printing involves tight deadlines, long hours and pressure, you should try undertaking," he says. He now has a 14m launch and loves to get in a spot of fishing from his home on the Northland coast.
Jeff has seen a big change in his business over the last few years, driven by the advance of digital and office printing technologies, as well as increasing competition from the big-city printers only three hours away.
"Over the last three years, digital has gone from about 20 per cent to 50 per cent of our business, whilst standard lines such as letterheads and invoice books have fallen away because people use email and their laser printer instead," he says.
"You definitely have to work smarter and harder to stay competitive here. You're doing more and more runs of ever decreasing quantity, and your pricing has to be spot on".
Auckland University of Technology
The Printsprint Copy & Print Centre at Auckland's University of Technology is a major in-plant printer with 5 sites spread over Auckland, and thousands of student, academic and external customers generating 1,000 - 2,000 very diverse jobs each month.
Printsprint General Manager, Malcolm Pike, chose Q&P as the solution to a number of problems:
- keeping track of job information across 5 dispersed sites
- keeping track of customers, given a high rate of change in academic staff and departments
- ensuring that all internal jobs would be paid for by a valid "charge code".
- maintaining a multi-level price structure with the flexibility to respond to the market.
